Frequently Asked Questions

  • On the day of arrival, check-in begins at 4PM. Check-out is at 10AM.

  • Pool heat is available for a daily add-on fee that varies depending on the pool's size. Once heated, pool temperatures are set to reach 82-86 degrees Fahrenheit. Depending on the weather, it can take up to 24 hours to heat the pool, so it is recommended that you reserve pool heat in advance of your stay if you’d like to add this service.

  • Please visit: https://villatel.com/property-terms-and-conditions

  • You’ll receive a code for the front door of your house via email 24-48 hours prior to arrival.