Careers
Current Openings
Director of Resort Amenity Services, Villatel Orlando Resort
We're seeking a Director of Resort Amenity Services for our resort in Orlando, FL. This individual is responsible for the oversight, planning, coordination, and management of all guest-facing amenities within the resort. This includes our recreational facilities, guest programming, pool and water attractions, fitness center, and dining experiences. The successful candidate will ensure the highest level of service, safety, and profitability while delivering a refined guest experience consistent with brand standards.
Director of Resort Amenity Services, Villatel Orlando Resort
- Oversee daily operations of all resort amenities—including pools, water attractions, fitness center, golf simulator, and activities—to ensure a seamless, world-class guest experience.
- Lead and elevate hospitality standards by developing and implementing policies and procedures that uphold the resort’s vision and consistently exceed guest expectations.
- Curate and anticipate guest needs to deliver a seamless, elevated experience across all touchpoints—refining amenities, services, and programs to exceed expectations and reflect the resort’s luxury standards.
- Monitor and analyze guest feedback and satisfaction to continuously enhance service quality, coordinate special activities and events, and elevate the overall guest journey.
- Identify, attract, and recruit top hospitality talent with a passion for guest service and attention to detail, then train and lead them to deliver exceptional experiences.
- Develop and implement rigorous training programs, conduct regular performance evaluations, and provide coaching and mentorship to foster a team committed to refined service and professional excellence.
- Develop and manage budgets, monitor revenues and expenses, and implement strategies to maximize utilization, revenue, and profitability across all amenity operations.
- Oversee vendor relations and agreements, leveraging current and growth opportunities to enhance both the guest experience and resort profitability.
- Ensure compliance with health, safety, and regulatory standards while maintaining facilities, equipment, and programs in top condition.
- Collaborate with facilities and maintenance teams to address repairs, upgrades, and ongoing operational needs.
Club Manager, Harbor Island Beach Club, Melbourne Beach, FL
We're seeking a Club Manager for our resort in Melbourne Beach, FL to oversee the daily operations of the club amenity. This individual will oversee the daily operations, member satisfaction, and success of the club which is inclusive of a community pool, event management, dock operations, retail and onsite activities. The successful candidate will possess a DIY mentality with the commitment to maintain an elevated atmosphere for all members and guests.
Club Manager, Harbor Island Beach Club, Melbourne Beach, FL
- Oversee day-to-day operations of the club, ensuring smooth functioning of all service areas.
- Enforce club policies, procedures, and standards to maintain safety, cleanliness, and quality.
- Coordinate with vendors and service providers to ensure timely deliveries and quality of goods/services.
- Plan and oversee events, programs, and activities that enhance the club experience.
- Build and maintain strong relationships with club members and guests, ensuring their satisfaction and retention.
- Address member inquiries, feedback, and complaints in a professional and timely manner.
- This role offers a unique opportunity to design and build out a new retail and activity component that has not yet been implemented.
- The Club Manager will be a critical part of this process and should bring creative ideas and a very hands-on approach to launching and managing this new business line.
- Manage budgets, control costs, and achieve financial targets.
- Monitor revenue streams (membership, food & beverage, events, rentals, etc.) and identify growth opportunities.
- Prepare reports on performance, club usage, and financials for senior management.
- Ensure compliance with health, safety, and legal regulations, particularly those pertaining to pool and dock operations.
- Maintain security protocols for members, guests, staff, and facilities.
- Conduct regular inspections and audits to ensure operational excellence.
Server, Villatel Orlando Resort
We’re on the lookout for Food & Beverage Servers who shine as bright as the sunshine! If serving great food with five-star flair in our outdoor dining venues sounds like your happy place, this is the perfect spot for you.
Server, Villatel Orlando Resort
The ideal candidate has prior experience in luxury or high-volume settings, strong communication skills, and the ability to multitask with ease—even on busy, sunny days. Must be of legal age to serve alcohol and able to work flexible hours, including weekends and holidays.
- Welcome guests like old friends and make every interaction personal.
- Take and deliver orders with precision, grace, and maybe a little flair.
- Keep drinks full, smiles wide, and tables spotless.
- Ensure the pool deck and tables are bussed and clean for the next pool-ready guest.
- Know your menu inside and out (because you’ll definitely get asked what your favorite dish is).
- Team up with the kitchen and bar crew to keep service smooth and spirits high. Keep your cool (literally) while working outdoors in the Florida sunshine.
Guest Service Specialist, Villatel Orlando Resort
Guests come for the sunshine, the smiles, and the fun! They return for the hospitality that our Guest Service Specialists provide. If you're service minded, energetic, and outgoing and love making people happy while doing it all in the Florida sunshine, this may be the position for you.
Guest Service Specialist, Villatel Orlando Resort
The ideal candidate is friendly, approachable, and dedicated to delivering outstanding guest experiences. They bring prior hospitality, guest services, or food and beverage experience and can handle guest concerns with professionalism and care. Flexibility is key, with availability to work evenings, weekends, and holidays.
- Welcome guests and help them find the perfect lounge chair or cabanas.
- Set up towels, umbrellas, and keep the pool deck spotless and inviting.
- Supply and manage guest recreational equipment, including paddles, basketballs, and towels.
- Coordinate hands-on activities for children, like beading, coloring, and other creative projects.
- Work with the food & beverage team to make sure every guest gets exactly what they want—fast and friendly.
- Answer questions and assist with resort amenities or activities.
- Keep an eye on guests’ safety and ensure everyone’s having fun responsibly.
- Support special events and VIP experiences as needed.
Lifeguard, Villatel Orlando Resort
We're seeking safety-minded Lifeguards to join the Aqua Bay Water Park at the Villatel Orlando Resort. If you're ready to make waves and save the day poolside and have a passion for sunny days and spreading hospitality, this may be the place for you. Create memories for our guests from around the world. You'll be the team member who keeps the water safe and leaves a lasting impression!
Lifeguard, Villatel Orlando Resort
The ideal candidate is a certified lifeguard (Starguard, Red Cross, or equivalent) with current CPR and First Aid certifications or the ability to obtain them quickly. They’re a strong swimmer, confident leader, and team player who takes safety seriously while helping guests have fun. Flexibility to work weekends, evenings, and holidays is a must.
- Keeping a watchful eye on our pools, waterslides, and aquatic areas—safety first, always!
- Enforcing rules with kindness and confidence.
- Responding quickly and confidently to any emergencies (hero cape optional), performing water rescues and providing first aid and/or CPR if needed.
- Greeting guests with a smile, answering questions, and providing a warm, welcoming vibe.
- Assisting with poolside activities, games, and fun events for kids and adults alike.
- Maintaining a clean and inviting pool area—tidy towels, sparkling water, happy guests!
Bartender, Villatel Orlando Resort
We're seeking a vibrant and skilled bartender to join our Aqua Bay Bar & Grille team! If you love creating memorable experiences, mixing signature drinks, and bringing a little sunshine to every shift, this is the place for you.
Bartender, Villatel Orlando Resort
The ideal candidate has at least one year of experience in an upscale restaurant or hotel, excellent communication and interpersonal skills, and the ability to multitask while staying composed under pressure. A valid Food Handler Card is required, and flexibility to work evenings, weekends, and holidays is essential.
- Welcome guests with warmth, confidence, and genuine hospitality—the resort way.
- Craft cocktails, pour drinks, and serve beverages with precision, flair, and consistency.
- Know your menu! Guide guests through our drink list and food pairings like a pro.
- Create personalized experiences—remember names, favorite drinks, and make each guest feel like a regular.
- Keep the bar area sparkling clean, organized, and fully stocked (no one likes running out of limes!).
- Collaborate seamlessly with the culinary and service teams to keep the good times flowing.
- Handle guest concerns with grace and professionalism—always leaving them smiling.
- Follow all health, safety, and sanitation standards with care and consistency.
- Promote specials, signature cocktails, and upsell premium options with enthusiasm.
- Maintain a polished, professional, resort-ready appearance every day.
Property Controller, Miami, FL
We're seeking a proactive and entrepreneurial Property Controller to join our affiliate company in our dynamic, rapidly growing real estate investment and development firm. This highly skilled financial professional will work in a fast-paced environment managing everything from the day-to-day accounting operations to sophisticated investor reporting. This is a critical role in ensuring financial integrity, compliance, and strategic insight across the organization.
Property Controller, Miami, FL
- Direct and oversee daily accounting operations, including accounts payable, accounts receivable, bank reconciliations, journal entries, trial balance preparation, and accurate, timely financial reporting.
- Manage the financial requirements of multiple Build-to-Rent and Short-Term Rental investments, ensuring proper accounting for revenues, expenses, and capital projects.
- Partner with Asset Management to prepare and review property- and portfolio-level budgets, forecasts, and financial statements; analyze operating results, variances, and key performance metrics.
- Administer construction and reserve draws, oversee job costing, and perform analysis necessary to support property- and investment-level financial reporting.
- Ensure accurate accounting and reporting across property and investment structures, including complex multi-tier entities and joint ventures.
- Review investment performance, including incentive fee calculations, acquisition and disposition fees, and promote/waterfall structures.
- Prepare and manage periodic financial reporting packages at both the lender and investor levels, ensuring accuracy, compliance, and timeliness.
- Coordinate with external CPAs and advisors for tax filings, audits, and investor reporting requirements (including K-1s), including preparation of work papers and audit support documentation.
- Support capital planning, financing activities, and cash flow management to ensure adequate liquidity for operations, debt service, and capital expenditures.
- Maintain and enforce internal controls, accounting policies, and procedures to safeguard assets and ensure compliance with GAAP and partnership agreements.
- Implement and improve accounting systems, processes, and reporting tools to increase efficiency, transparency, and accuracy.
Dispatch Manager
We're seeking a Dispatch Manager to lead the team and support Operations. This individual must possess the ability to multi-task and organize a number of priorities based on business needs. The ideal candidate will oversee the coordination of dispatching maintenance, housekeeping, guest services and other requested services to ensure timely issue resolution. This position requires excellent proactive communication skills coupled with a commitment to delivering exceptional guest experiences.
Dispatch Manager
- Supervise and coordinate the dispatching of maintenance, and other service requests to appropriate personnel or departments.
- Supervise and mentor the dispatch team, providing guidance, training, and support to ensure delivery of outstanding service while upholding company standards.
- Monitor incoming requests through various channels, such as phone calls, emails, and online platforms and address any issues and/or delays in resolution.
- Act as a point of contact for escalated inquiries to assist in timely and effective resolution.
- Prioritize and assign tasks based on urgency, nature of the request, and availability of resources.
- Ensure that all service requests are addressed promptly and efficiently to meet guest satisfaction standards.
- Maintain accurate records of dispatched requests, including timestamps, assigned personnel, and completion status.
- Liaise with various departments, including maintenance and management, to coordinate service delivery and resolve guest-related issues.
- Communicate effectively with guests to gather information about service requests, provide updates on status, and ensure satisfaction with resolution(s).
- Collaborate with the management team to identify trends, recurring issues, and areas for improvement in the service delivery processes. Monitor the quality of service provided by maintenance and other service teams to ensure adherence to company standards and guest expectations.
- Ensure follow-up communications to verify the completion and satisfactory resolution of dispatched requests.
Guest Experience Specialist, Apartments by Marriott Bonvoy
We're seeking a Guest Experience Specialist to work both the morning and evening shifts. The ideal candidate is passionate about delivering outstanding service and plays a key role in making sure our Apartments by Marriott Bonvoy guests enjoy a memorable and exceptional stay that leaves a lasting impression.
Guest Experience Specialist, Apartments by Marriott Bonvoy
- Assist with check-in and check-out procedures and provide information about resort amenities and services.
- Act as a resource for guests by providing recommendations for dining, entertainment, local attractions and activities, and arranging reservations or transportation as requested.
- Address guest inquiries, requests, and concerns promptly and courteously, either in person, via phone, or through electronic communication channels.
- Collaborate with operations, maintenance, and dispatch teams to fulfill guest requests, resolve issues, and ensure a seamless guest experience.
- Liaise with dispatch agents to communicate guest requests, prioritize tasks, and coordinate resource allocation to meet service demands effectively and efficiently.
- Solicit feedback from guests regarding their stay, actively listen to their concerns or suggestions, and relay relevant information to management and appropriate departments for action.
- Perform various administrative duties such as handling guest paperwork, processing payments, and maintaining accurate records of guest interactions and service requests.
Maintenance Technician - Hiring All 3 shifts, Orlando, FL
We're seeking a Maintenance Technician who will play a vital role in ensuring the upkeep, maintenance, and functionality of our guest accommodations and facilities. In this role you will interact with guests while using your expertise in various trades to resolve guest related maintenance issues and deliver an exceptional guest experience.
Maintenance Technician - Hiring All 3 shifts, Orlando, FL
- Maintenance Duties: Perform routine maintenance tasks, repairs, and inspections to ensure the safety, functionality, and aesthetic appeal of guest accommodations, common areas, and facilities.
- Multi-Trade Expertise: Demonstrate proficiency in various trades, including plumbing, electrical, HVAC, carpentry, painting, and general maintenance, to address a wide range of maintenance issues effectively.
- Guest Interaction: Interact with guests in a courteous, professional manner while addressing maintenance requests, troubleshooting issues, and providing timely and efficient solutions to ensure guest satisfaction.
- Emergency Response: Respond promptly to emergency maintenance situations, such as plumbing leaks, electrical outages, or HVAC malfunctions, to minimize disruption to guests and mitigate potential damage to property.
- Preventive Maintenance: Implement preventive maintenance programs to proactively identify and address maintenance issues before they escalate, ensuring the longevity of equipment and facilities.
- Communication: Maintain clear and open communication with guests, colleagues, and management regarding maintenance activities, progress, and any potential impact on guest experiences.
- Safety Compliance: Adhere to safety protocols, regulations, and industry standards to maintain a safe working environment for yourself, colleagues, guests, and visitors.
- Documentation: Maintain accurate records of maintenance activities, including work orders, repairs, inspections, and equipment inventory, for documentation, tracking, and reporting purposes.
Maintenance Technician, Davenport, FL
We're seeking a Maintenance Technician who will play a vital role in ensuring the upkeep, maintenance, and functionality of our guest accommodations and facilities. In this role you will interact with guests while using your expertise in various trades to resolve guest related maintenance issues and deliver an exceptional guest experience.
Maintenance Technician, Davenport, FL
The ideal candidate will be an experienced technician, with aspirations to expand their skill sets in the area of residential engineering. Your daily task will be to conduct routine inspections, make engineering repairs, and create preventative measures to keep our equipment running smoothly and to minimize any risk.
- Perform routine maintenance tasks, repairs, and inspections to ensure the safety, functionality, and aesthetic appeals of guest accommodations, common areas, and facilities.
- Provide proficiency in various trades, including plumbing, electrical, HVAC, carpentry, painting, and general maintenance, to address maintenance issues effectively and efficiently.
- Interact with guests in a courteous and professional manner while addressing maintenance requests to provide timely and efficient solutions, ensuring guest satisfaction.
- Respond promptly to emergency maintenance situations, such as pluming leaks, electrical outages, or HVAC malfunctions, to minimize disruption to guests and minimize potential damage to property.
- Implement preventative maintenance programs to proactively identify and address maintenance issues before they escalate, ensuring the longevity of equipment.
- Maintain clear and open communication with guests, colleagues, and management regarding maintenance issues, work progress, and any potential impact on the guest experience.
- Adhere to safety protocols, regulations, and industry standards to maintain a safe working environment for everyone.
- Maintain accurate records of maintenance work, including work orders, repairs, inspections, and equipment for tracking and reporting purposes.
Director of Maintenance
We’re seeking a Director of Maintenance to lead our Maintenance Team in the upkeep, maintenance, and functionality of our guest accommodations and facilities. This individual will work closely with the Operations, Dispatch, and Guest Experience teams to ensure communication and collaboration regarding all maintenance issues.
Director of Maintenance
- Supervise the maintenance team to ensure delivery of outstanding service while upholding company standards.
- Create and implement a formal training program for maintenance new hires as well as reoccurring training for the team.
- Provide proficiency in various trades, including plumbing, electrical, HVAC, carpentry, painting, and general maintenance, to address maintenance issues effectively and efficiently.
- Ensure plumbing, electrical systems, HVAC, and structural elements, are in good working condition to ensure safety, functionality, and the aesthetic appeal of guest accommodations.
- Develop and implement a preventative maintenance program to proactively identify and address maintenance issues before they escalate.
- Ensure adherence to Task Management protocols for efficient workflow and documentation management.
- Manage the maintenance department budget.
- Ensure compliance with local, state, and federal health and safety regulations.
- Respond to maintenance emergencies during and outside of regular working hours.
- Coordinate with other departments to minimize disruption to guests during emergency repairs.
- Communicate effectively with management and staff regarding maintenance issues and resolutions.
- Prepare and present maintenance reports to management when applicable.
