Careers
Current Openings
Purchasing & Inventory Coordinator
Villatel is seeking a motivated and detail-oriented individual to join our team as a Purchasing & Inventory Coordinator. This role is essential to the operation of our Orlando resort, as this individual will be responsible for managing the purchasing processes, maintaining accurate inventory records, and ensuring optimal stock levels.
Purchasing & Inventory Coordinator
The ideal candidate is someone who is highly organized, with strong time management, communication, and negotiation skills. They excel at analyzing data to make informed decisions and have proven experience in vendor management. Attention to detail and problem-solving abilities are essential.
- Source and procure goods and services from reliable vendors.
- Negotiate favorable terms and conditions with suppliers.
- Process purchase orders and ensure timely delivery of goods.
- Monitor market trends and identify cost-saving opportunities.
- Maintain accurate inventory records using our inventory management system.
- Conduct regular physical inventory counts to verify stock levels.
- Monitor inventory levels and reorder items as needed to avoid stockouts.
- Implement inventory control strategies to minimize waste and loss.
- Build and maintain strong relationships with suppliers.
- Resolve vendor issues and disputes promptly.
- Evaluate vendor performance and identify potential new suppliers.
- Prepare reports on purchasing and inventory activities.
- Assist with other administrative tasks as needed.
Social Media Coordinator & Content Creator
Villatel is looking to expand our team of superstars to include a talented Social Media Coordinator & Content Creator who will work hand in hand with our lean-yet-supreme creative team to take our social media reach and brand awareness to the next level!
Social Media Coordinator & Content Creator
- Collaborate with our Social Media Manager and Creative Director to create on-brand, culturally relevant content (paid and organic) for Villatel’s two brand handles across Instagram, Facebook, LinkedIn, and TikTok.
- Create original content tailored for each platform, including but not limited to videos, images, GIFS, and copy. Note: Reels comprise 90% of Villatel’s content; proficiency in Reels creation is required.
- Routinely visit our Florida resorts and accommodations in Orlando, Davenport, Kissimmee, and Melbourne Beach to capture footage and photos for use within social posts.
- Collaborate with in-house or freelance designers to design original posts, as needed.
- Help to vet and manage influencer partnerships, including ensuring that the influencer content is on-brand, monitoring its performance, and posting/ reposting content on our O&O social channels.
- Plan, build, and maintain our social marketing calendar, including identifying important dates and events, and aligning our content accordingly.
- Perform research on market/ cultural/ platform trends and audience preferences.
- Develop a strategic content roll-out plan; publish and/or schedule social posts accordingly.
- Oversee cross-platform community management, including communicating with followers and/or fans by responding to inquiries in comments and DMs.
- Establish KPIs for organic performance; analyze key metrics to measure audience engagement and sentiment; collect and share learnings & takeaways.
Guest Service Agent
We're seeking a Guest Services Agent to join our team, responsible for delivering a first-class experience to all our guests. Your role will involve engaging with guests, collaborating with different departments including operations, maintenance, dispatch, and housekeeping, and providing unparalleled service to enhance the overall guest satisfaction.
Guest Service Agent
The ideal candidate is a hard-working, energetic employee who is passionate about hospitality and genuinely cares about our guests.
- Assist with check-in and check-out procedures and provide information about resort amenities and services.
- Act as a resource for guests by providing recommendations for dining, entertainment, local attractions and activities, and arranging reservations or transportation as requested.
- Address guest inquiries, requests, and concerns promptly and courteously, either in person, via phone, or through electronic communication channels.
- Collaborate with operations, maintenance, and dispatch teams to fulfill guest requests, resolve issues, and ensure a seamless guest experience.
- Liaise with dispatch agents to communicate guest requests, prioritize tasks, and coordinate resource allocation to meet service demands effectively and efficiently.
- Solicit feedback from guests regarding their stay, actively listen to their concerns or suggestions, and relay relevant information to management and appropriate departments for action.
- Perform various administrative duties such as handling guest paperwork, processing payments, and maintaining accurate records of guest interactions and service requests.
Maintenance Technician - Davenport, FL
We’re looking for a reliable maintenance professional who can keep our facilities operating efficiently. You will play a vital role in ensuring the upkeep, maintenance, and functionality of our guest accommodations and facilities.
Maintenance Technician - Davenport, FL
The ideal candidate will be an experienced technician, with aspirations to expand their skill sets in the area of residential engineering. Your daily task will be to conduct routine inspections, make engineering repairs, and create preventative measures to keep our equipment running smoothly and to minimize any risk.
- Perform routine maintenance tasks, repairs, and inspections to ensure the safety, functionality, and aesthetic appeals of guest accommodations, common areas, and facilities.
- Provide proficiency in various trades, including plumbing, electrical, HVAC, carpentry, painting, and general maintenance, to address maintenance issues effectively and efficiently.
- Interact with guests in a courteous and professional manner while addressing maintenance requests to provide timely and efficient solutions, ensuring guest satisfaction.
- Respond promptly to emergency maintenance situations, such as pluming leaks, electrical outages, or HVAC malfunctions, to minimize disruption to guests and minimize potential damage to property.
- Implement preventative maintenance programs to proactively identify and address maintenance issues before they escalate, ensuring the longevity of equipment.
- Maintain clear and open communication with guests, colleagues, and management regarding maintenance issues, work progress, and any potential impact on the guest experience.
- Adhere to safety protocols, regulations, and industry standards to maintain a safe working environment for everyone.
- Maintain accurate records of maintenance work, including work orders, repairs, inspections, and equipment for tracking and reporting purposes.
Maintenance Technician - Orlando, FL
We’re looking for a reliable maintenance professional who can keep our facilities operating efficiently. You will play a key role in our success by going above and beyond guest expectations to achieve that “wow” factor. Jobseekers should be hardworking problem solvers ready to go from day one.
Maintenance Technician - Orlando, FL
The ideal candidate will be an experienced technician, with aspirations to expand their skill sets in the area of residential engineering. Your daily task will be to conduct routine inspections, make engineering repairs, and create preventative measures to keep our equipment running smoothly and to minimize any risk.
- Provide the day-to-day maintenance, security, and engineering inspections to our inventory of villas, handling all routine engineering and maintenance tasks directly and coordinating vendors where needed.
- Inspect the building for any structural damage to windows, doors, and walls and perform necessary repairs.
- Ensure all equipment and systems such as HVAC units, plumbing fixtures, and electrical wiring are in working order by conducting routine maintenance and performing repairs, as needed.
- Develop and execute preventative maintenance measures to keep our equipment operating efficiently and prevent any safety risks.
- Develop a creative direction for each project, ensuring that all designs and/or animations align with our brand guidelines and aesthetics.
- Documents all work via our work order/ticket system, to record the details of completed repairs and service orders for equipment with photographs.
- Work with dispatch to ensure any/all outstanding items from the day prior are addressed prior to assisting with the current day’s tickets.
- Perform auxiliary tasks in support of the housekeeping and inspection teams as needed.
- Ensures proper use of inventory and supplies, making notes to supervisor/manager when supplies are low and/or missing.
- Reports any missing or damaged items in homes immediately, following established processes.
- Communicate any guest issues and feedback to the management team to ensure appropriate actions are taken.
- Communicate any guest issues and feedback to the management team to ensure appropriate actions are taken.
- Performs routine maintenance on equipment and systems such as plumbing fixtures, HVAC units, and electrical wiring to ensure optimal performance and make any repairs.
Maintenance Manager
We're seeking a Maintenance Manager to lead the Maintenance team in ensuring the upkeep, maintenance, and functionality of our guest accommodations and facilities while ensuring compliance with health and safety regulations.
Maintenance Manager
The successful candidate will possess expertise in various trades, coupled with flexibility and effective communication skills. It is essential that this individual interacts with guests to deliver exceptional maintenance services at our resort properties.
- Supervise the maintenance team to ensure delivery of outstanding service while upholding company standards.
- Create and implement a formal training program for the maintenance of new hires as well as reoccurring training for the team.
- Conduct performance evaluations and provide feedback to elevate the performance of the overall team.
- Provide proficiency in various trades, including plumbing, electrical, HVAC, carpentry, painting, and general maintenance, to address maintenance issues effectively and efficiently.
- Ensure plumbing, electrical systems, HVAC, and structural elements, are in good working condition to ensure safety, functionality, and the aesthetic appeal of guest accommodations.
- Develop and implement a preventative maintenance program to proactively identify and address maintenance issues before they escalate.
- Utilize the work order system to maintain records of all maintenance and repair work.
- Manage the maintenance department budget.
- Ensure compliance with local, state, and federal health and safety regulations.
- Respond to maintenance emergencies during and outside of regular working hours.
- Communicate effectively with management and staff regarding maintenance issues and resolutions.
