Careers
Current Openings
Director of Group Sales
As our Director of Group Sales, you will OWN the responsibility of building group sales for our organization.
Director of Group Sales
Utilizing your sales and business acumen, you will create a new revenue segment and drive new group sales to our growing luxury vacation destinations. You will have a proven track record in pursuing, evaluating, soliciting, selling, and confirming business as required to meet individual goals and overall budgeted sales quotas.
Guest Services Agent
As a Guest Services Agent, you will be responsible for delivering a first-class experience to all our guests. We're looking for a hard-working, energetic employee who is passionate about hospitality and genuinely cares about our guests.
Guest Services Agent
We want you to lead the mission in creating a new standard for vacation rentals. Yes, you will be the biggest brand ambassador as your main priority is to ensure our guests are having the best vacation possible. This includes concierge-like services by adding services and experiences but also working with our operations team to quickly remediate any issues that might arise.
Accounts Receivable - Payable Coordinator
The AP/AR Coordinator will provide accurate, timely, and accessible financial information to support the Company in making well-informed financial decisions. The ideal candidate is a self-starter, with strong organizational skills and strong attention to detail.
Accounts Receivable - Payable Coordinator
Responsibilities:
- • Review, enter, and code all invoices to the appropriate GL and department daily.
- • Review WOs in Breezeway-PMS, enter into Track-PMS with supporting documentation.
- • Ensure all deposits are recorded accurately in Track and reconcile deposits daily.
- • Monthly invoicing and follow-up to partner, ensuring timely receipt of receivables.
- • Demonstrate an exceptional knowledge and execution of 3-way matching process.
- • Reconcile and payment discrepancies with partners.
- • Complete daily sales reconciliation.
- • Assist in implementing an improved, efficient payables process.
- • Assist in the month-end process.
- • Other responsibilities as assigned.
Social Media Manager/Content Creator
Now, we’re looking to expand our team of superstars to include a talented Social Media Manager & Content Creator who will work hand in hand with our lean-yet-supreme creative team to take our brand awareness to the next level!
Social Media Manager/Content Creator
Responsibilities:
- • (Re)launch Villatel’s social accounts across Instagram, Facebook, LinkedIn, and TikTok to increase brand awareness and follower counts.
- • Collaborate with our copywriting and design team to brainstorm on-brand, culturally relevant content ideas and campaigns (paid and organic).
- • Create original content tailored for each platform, including but not limited to images, videos, GIFS, and copy.
- • Routinely visit our properties to capture footage and photos for use within social posts.
- • Collaborate with in-house or freelance designers to design original posts, as needed.
- • Vet and manage influencer partnerships, including ensuring that the influencer content is on-brand, monitoring its performance, and posting/ reposting content on our O&O social channels.
- • Plan, build, and maintain our social marketing calendar, including identifying important dates and events, and aligning our content accordingly.
- • Perform research on market/ cultural/ platform trends and audience preferences.
- • Develop a strategic content roll-out plan; publish and/or schedule social posts accordingly.
- • Oversee cross-platform community management, including communicating with followers by responding to inquiries in comments and DMs.
- • Establish KPIs for organic performance; analyze key metrics to measure audience engagement and sentiment; collect and share learnings & takeaways.
Reservations Agent
As a Reservations Agent, you will provide expert knowledge of our brand and products to uncover their needs and recommend personalized solutions that will help guests create experiences and memories like no other destination. You will represent Villatel as both a guide and a salesperson, offering your expertise to help solve guests’ problems.
Reservations Agent
Responsibilities:
- • Observe, study and understand the needs of guests
- • Answers inbound telephone calls from websites, chats, emails, and channel partners such as Airbnb, Vrbo, Booking.com, and many others
- • Become a product expert! Know our homes to walk all guests through them via phone
- • Be a Villatel ambassador, so that potential guests know the value and the difference we add
- • Motivated and driven to close all inquiries into bookings
- • Work within a Property Management System (Track), to enter new bookings and modify existing bookings
- • Services existing bookings including making changes to reservations, accepting and recording payments, and assisting travel partners with arranging guest preferences. Researches and provides information in order to accommodate special needs and/or guest preferences
- • Researches and provides information in order to accommodate special needs
- • Work with external/internal team members (front desk, operations, maintenance, housekeeping) to satisfy guest needs
Villa Property Manager – Melbourne Beach, FL
The Villa Manager (VM) will provide leadership to a small team of Villa Care Specialists ensuring the proper upkeep, cleanliness, maintenance, and security of our Villatel inventory.
Villa Property Manager – Melbourne Beach, FL
Daily scheduling of pre/post arrivals inspections, oversight of contractors i.e. pool cleaning, pest control, etc. conducting / facilitating in-house repair and maintenance will all be part of the day-to-day. Partnership and collaboration with all departments will be required to ensure our villas are in excellent repair for each guest. As a salaried Manager, the position is required to participate in the Manager on Duty / On-call schedule.
Villa Inspector – Melbourne Beach, FL
Do you have a keen eye for detail? Are you process driven and a problem solver? We are looking for an experienced Villa Inspector to join our rapidly growing team!
Villa Inspector – Melbourne Beach, FL
The ideal candidate will be an experienced housekeeping inspector and ensure our villas meet brand guidelines and standards. You will liaise with our housekeeping vendor, follow the established processes, and confirming all work meets our high standards of cleanliness. You will play a key role in our success by going above and beyond guest expectations to achieve that “wow” factor. If you are enthusiastic, reliable, and take pride in a job well done, apply today!
Creative Writer (Blog/Content)
Now, we’re looking to expand our team of superstars to include a talented Creative Writer who will work hand in hand with our lean-yet-supreme creative team to compose fabulously written, fun, on-brand blog articles, emails, web pages, and more!
Creative Writer (Blog/Content)
- • Take full ownership of Villatel’s digital blog, including establishing and implementing a consistent brand voice and tone
- • Compose 5+ brand new blog articles per month
- • Edit/ rewrite existing blog articles to elevate the writing quality in alignment with the refreshed brand tone
- • Be the direct point of contact for our partner SEO agency, including receiving content briefs for new articles and submitting them for SEO optimization
- • Select stock and/or in-house images to embed in each article
- • Collaborate with our in-house Copy and Design teams to brainstorm and compose marketing emails
- • Craft copy for company website and campaign landing pages
- • Compose storytelling-driven descriptions for incredible vacation properties
- • Devise crafty copy for in-home collateral, including guest welcome kits, decals, and more
- • Compose copy for ad campaigns distributed across print, digital, and social
- • Collaborate with extended creative team to continually brainstorm innovative creative ideas that will generate brand awareness and conversions
