Careers
Current Openings
Events Coordinator. Davenport, FL
We're seeking a highly organized and detail-driven Events Coordinator to join our dynamic team. This role involves overseeing the full lifecycle of event planning—from conception and logistics to execution and post-event evaluation.
Events Coordinator. Davenport, FL
The ideal candidate is a proactive, solutions-driven individual with a passion for event coordination, who thrives in fast-paced environments and excels at multitasking to create exceptional guest experiences.
- Plan, coordinate, and execute a diverse array of activities and events, including daily complimentary offerings such as fitness classes, children's programming, and food concessions through the Villatel Village Activities Program, as well as private events like meetings, trade shows, social gatherings, corporate functions, and conferences.
- Develop and manage budgets for all activities and events, ensuring adherence to financial guidelines and keeping expenditures within approved limits.
- Handle event registrations, including publishing links and monitoring enrollment and attendance.
- Collaborate with the marketing team to create and distribute promotional materials for events.
- Manage the "Villatel Village Experiences" inbox, responding promptly to guest and vendor inquiries.
- Coordinate with vendors, suppliers, and contractors to ensure timely, high-quality service delivery.
- Design floor plans and oversee all event logistics, including on-site setup and breakdown, to ensure smooth operations.
- Ensure compliance with all safety, health, and regulatory requirements for activities and events, including securing necessary permits.
- Create comprehensive event timelines with clear task assignments and deadlines.
- Gather feedback and conduct post-event evaluations to propose improvements and suggest enhancements for future programming and planning.
Maintenance Technician, Melbourne, FL
We're seeking a Maintenance Technician who will play a vital role in ensuring the upkeep, maintenance, and functionality of our guest accommodations and facilities. In this role you will interact with guests while using your expertise in various trades to resolve guest related maintenance issues and deliver an exceptional guest experience.
Maintenance Technician, Melbourne, FL
The ideal candidate will be an experienced technician, with aspirations to expand their skill sets in the area of residential engineering. Your daily task will be to conduct routine inspections, make engineering repairs, and create preventative measures to keep our equipment running smoothly and to minimize any risk.
- Perform routine maintenance tasks, repairs, and inspections to ensure the safety, functionality, and aesthetic appeals of guest accommodations, common areas, and facilities.
- Provide proficiency in various trades, including plumbing, electrical, HVAC, carpentry, painting, and general maintenance, to address maintenance issues effectively and efficiently.
- Interact with guests in a courteous and professional manner while addressing maintenance requests to provide timely and efficient solutions, ensuring guest satisfaction.
- Respond promptly to emergency maintenance situations, such as pluming leaks, electrical outages, or HVAC malfunctions, to minimize disruption to guests and minimize potential damage to property.
- Implement preventative maintenance programs to proactively identify and address maintenance issues before they escalate, ensuring the longevity of equipment.
- Maintain clear and open communication with guests, colleagues, and management regarding maintenance issues, work progress, and any potential impact on the guest experience.
- Adhere to safety protocols, regulations, and industry standards to maintain a safe working environment for everyone.
- Maintain accurate records of maintenance work, including work orders, repairs, inspections, and equipment for tracking and reporting purposes.
Guest Experience Specialist/Night Auditor (Apartments by Marriott Bonvoy)
We're seeking a Guest Experience Specialist/Night Auditor to work the evening and overnight shift. The successful candidate takes pride in providing an exceptional guest experience and plays an integral role in ensuring that our Apartment by Marriott Bonvoy guests have an unforgettable visit that creates lifetime memories.
Guest Experience Specialist/Night Auditor (Apartments by Marriott Bonvoy)
Your role will be to respond to guest inquiries, provide information regarding Marriott Bonvoy memberships, collaborate with different departments including operations, maintenance, dispatch, and housekeeping so that the services provided are seamless. The Night Auditor role includes balancing financial transactions, ensuring the accuracy of guest accounts and preparing reports for Accounting and Operations Management.
- Assist with check-in and check-out procedures and provide information about resort amenities and services.
- Balancing the day's financial transactions, ensuring that guest accounts are accurate, and providing reports to Accounting and Operations Management.
- Act as a resource for guests by providing recommendations for dining, entertainment, local attractions and activities, and arranging reservations or transportation as requested.
- Address guest inquiries, requests, and concerns promptly and courteously, either in person, via phone, or through electronic communication channels.
- Collaborate with operations, maintenance, and dispatch teams to fulfill guest requests, resolve issues, and ensure a seamless guest experience.
- Liaise with dispatch agents to communicate guest requests, prioritize tasks, and coordinate resource allocation to meet service demands effectively and efficiently.
- Solicit feedback from guests regarding their stay, actively listen to their concerns or suggestions, and relay relevant information to management and appropriate departments for action.
- Perform various administrative duties such as handling guest paperwork, processing payments, and maintaining accurate records of guest interactions and service requests.
Maintenance Technician, Davenport, FL
We're seeking a Maintenance Technician who will play a vital role in ensuring the upkeep, maintenance, and functionality of our guest accommodations and facilities. In this role you will interact with guests while using your expertise in various trades to resolve guest related maintenance issues and deliver an exceptional guest experience.
Maintenance Technician, Davenport, FL
The ideal candidate will be an experienced technician, with aspirations to expand their skill sets in the area of residential engineering. Your daily task will be to conduct routine inspections, make engineering repairs, and create preventative measures to keep our equipment running smoothly and to minimize any risk.
- Perform routine maintenance tasks, repairs, and inspections to ensure the safety, functionality, and aesthetic appeals of guest accommodations, common areas, and facilities.
- Provide proficiency in various trades, including plumbing, electrical, HVAC, carpentry, painting, and general maintenance, to address maintenance issues effectively and efficiently.
- Interact with guests in a courteous and professional manner while addressing maintenance requests to provide timely and efficient solutions, ensuring guest satisfaction.
- Respond promptly to emergency maintenance situations, such as pluming leaks, electrical outages, or HVAC malfunctions, to minimize disruption to guests and minimize potential damage to property.
- Implement preventative maintenance programs to proactively identify and address maintenance issues before they escalate, ensuring the longevity of equipment.
- Maintain clear and open communication with guests, colleagues, and management regarding maintenance issues, work progress, and any potential impact on the guest experience.
- Adhere to safety protocols, regulations, and industry standards to maintain a safe working environment for everyone.
- Maintain accurate records of maintenance work, including work orders, repairs, inspections, and equipment for tracking and reporting purposes.
Vice President of Sales & Marketing
We're seeking a Sales & Marketing executive who possesses a proven track record in driving top line revenue strategy and performance, focusing on traditional hotel sales related segments to include group, volume transient, consortia, and banquets/catering across all relevant Villatel property including but not limited to Villatel Orlando Resort (brand affiliated with Apartments by Marriott), Villatel Village at Solterra Resort, and Villatel Harbor Island Beach Club.
Vice President of Sales & Marketing
The Vice President of Sales & Marketing will have accountability to both direct booking responsibilities and total sales team performance. The individual is additionally responsible for staying ahead of market trends, market share movement and ongoing competitive hotel analysis, while directing the sales team to ensure budgeted revenues are exceeded.
- Act as the brand’s voice of the customer and communicate key issues, concerns, and opportunities at all levels of the organization.
- Develop/implement key segment strategy & managing key accounts (both existing & target).
- Design effective sales deployment schemes & market assignments.
- Develop sales goals designed to achieve budget & market share targets.
- Manage group pace measurement and set sales production goals.
- Ensure proper process is in place with respect to selling and servicing banquet/catering events
- Engage in networking opportunities through active participation in community and professional associations, activities and events.
- Identify training and resource opportunities that will uplift skills, efficiency and performance of sales team members
- Partner with in-house Villatel Creative and outside agencies to strategize and implement communications plan across B2C & B2B channels devised on market dynamics/trends and Orlando market events
- Partner with in-house Villatel Creative, revenue management, and support resources to strategize and implement digital media and email marketing campaigns in a timely fashion devised on market dynamics/trends and Orlando market events
- Partner with in-house Villatel Creative and revenue management in stewarding Villatel’s online presence, ensuring content is accurate, on-brand, and relevant to B2C & B2B audiences
- Develop and implement appropriate marketing partnership opportunities and continuously focus on marketing initiatives to create customer loyalty and increase market share
- Collaborate with internal and agency partners (web, PR, Social, Digital) where appropriate and orchestrate strategies and tactics that support established KPIs that will positively impact each property.
- Activate and optimize participation in brand programs, channels, and affiliated sales organization resources to best promote each asset and drive top line performance.
Guest Experience Specialist, Apartments by Marriott Bonvoy
We're seeking individuals who take pride in delivering an exceptional guest experience. As a Guest Experience Specialist, you'll be the primary point of contact before arrival, during check-in (as a Welcome Ambassador), and throughout our guests' stay at Villatel Orlando Resorts, Apartments by Marriott Bonvoy, villas, and estates. If you're passionate about engaging with guests and working with a team to create unforgettable experiences, this role is for you!
Guest Experience Specialist, Apartments by Marriott Bonvoy
The ideal candidate is a hard-working, energetic employee who is passionate about hospitality and genuinely cares about our guests.
- Assist with check-in and check-out procedures and provide information about resort amenities and services.
- Act as a resource for guests by providing recommendations for dining, entertainment, local attractions and activities, and arranging reservations or transportation as requested.
- Address guest inquiries, requests, and concerns promptly and courteously, either in person, via phone, or through electronic communication channels.
- Collaborate with operations, maintenance, and dispatch teams to fulfill guest requests, resolve issues, and ensure a seamless guest experience.
- Liaise with dispatch agents to communicate guest requests, prioritize tasks, and coordinate resource allocation to meet service demands effectively and efficiently.
- Solicit feedback from guests regarding their stay, actively listen to their concerns or suggestions, and relay relevant information to management and appropriate departments for action.
- Perform various administrative duties such as handling guest paperwork, processing payments, and maintaining accurate records of guest interactions and service requests.
Maintenance Technician, Orlando, FL
We're seeking a Maintenance Technician who will play a vital role in ensuring the upkeep, maintenance, and functionality of our guest accommodations and facilities. In this role you will interact with guests while using your expertise in various trades to resolve guest related maintenance issues and deliver an exceptional guest experience.
Maintenance Technician, Orlando, FL
The ideal candidate will be an experienced technician, with aspirations to expand their skill sets in the area of residential engineering. Your daily task will be to conduct routine inspections, make engineering repairs, and create preventative measures to keep our equipment running smoothly and to minimize any risk.
- Perform routine maintenance tasks, repairs, and inspections to ensure the safety, functionality, and aesthetic appeals of guest accommodations, common areas, and facilities.
- Provide proficiency in various trades, including plumbing, electrical, HVAC, carpentry, painting, and general maintenance, to address maintenance issues effectively and efficiently.
- Interact with guests in a courteous and professional manner while addressing maintenance requests to provide timely and efficient solutions, ensuring guest satisfaction.
- Respond promptly to emergency maintenance situations, such as pluming leaks, electrical outages, or HVAC malfunctions, to minimize disruption to guests and minimize potential damage to property.
- Implement preventative maintenance programs to proactively identify and address maintenance issues before they escalate, ensuring the longevity of equipment.
- Maintain clear and open communication with guests, colleagues, and management regarding maintenance issues, work progress, and any potential impact on the guest experience.
- Adhere to safety protocols, regulations, and industry standards to maintain a safe working environment for everyone.
- Maintain accurate records of maintenance work, including work orders, repairs, inspections, and equipment for tracking and reporting purposes.
