Frequently Asked Questions

  • On the day of arrival, check-in begins at 4PM. Check-out is at 10AM.

  • No, all 6-bedroom villas at Villatel Orlando Resort and Villatel Village Resort and the estates at Reunion Resort all feature spas, but not all 6-bedroom villas at Harbor Island Resort do. Please check the listing details or reach out to the Guest Services team to confirm if your unit features a spa.

  • Please visit: https://villatel.com/property-terms-and-conditions

  • You’ll receive a code for the front door of your house via email 24-48 hours prior to arrival.