What is your Cancellation policy due to Coronavirus?

Standard booking policies apply. Please visit:https://villatel.com/property-terms-and-conditions/

What is the best way to get around once I arrive?

To make sure you have the smoothest trip possible, we recommend renting a car after you arrive from any of the major car rental companies. It’s the quickest and easiest way to get to all of your Orlando vacation destinations, as well as shopping and restaurants. And the rental companies are located right inside the airport, so you don’t have to waste a minute on a shuttle.

How will I know how to get into my villa?

You’ll receive a code for the front door of your house 24-48 hours prior to arrival.

What time do I need to check in and check out?

On the day of arrival, check-in begins at 4PM. Check-out is at 10AM.

Who should I contact for assistance?

With our homes, you don’t just get a place to stay. You get a team vying to make your vacation as enjoyable as possible.rnrnGuest Services can be reached at:(407) 307 - 2794.

Who should I contact for service add-ons:

Guest services is your point of contact for all service add-ons, including booking theme park tickets and VIP services, private chef services, character breakfasts, professional photography, sourcing baby items, pre-stocking groceries, and more.

Will toiletries and pantry basics be stocked when I arrive?

Each bathroom features a starter kit of travel sized luxury soap, shampoo, conditioner, body wash, lotion, and a roll of toilet paper. Your home will also come equipped with a starter pantry kit, comprised of 1 paper towel roll, 3 black garbage bags, 1 white kitchen garbage bag, 3 dishwashing tabs, 1 small bottle of dish soap, 1 tide single load, stock of coffee/tea bags.rnrnFor refills, be sure to hit up the nearest Publix. We’ll send you the address in your welcome letter once you book.

Will there be housekeeping?

Your home will be spotless when you arrive, and we’ll get it cleaned up when you leave. But outside of that, it’s up to you to keep the house in shape. Daily home cleaning is available for a fee, though. Ask us about pricing, details, and how to opt in!

Will the pool in my villa be heated?

Pool heating is available for a fee (between $30-75 a night).

What are the rules for departure?

As mentioned above, checkout is at 10AM, though we will try to accommodate a later departure, if available. Let us know if you need that, and we’ll do our best. Other than that, nothing else for you to do. Just lock the door behind you, and head on out.

Where can I find information on travel insurance?

You can find information about travel insurance here:https://villatel.com/travel-insurance

Villatel Orlando Resort

5120 Del Verde Way
Orlando, FL 32819

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Centrally located at the heart of Orlando’s International Drive—minutes from sports stadiums, convention centers, golf courses, top theme parks, and more—Villatel Orlando Resort offers the perfect destination for group retreats of all kinds. Whether you need 2 or 200 villas...or something in between, choose from hundreds of styles and size options ranging from 4 to 9 bedrooms, each packed with amenities!

Universal Orlando ~ 2 mi away
Orange County Convention Center ~ 3.5 mi away
Dezerland ~ 0.5 mi away
Camping World Stadium ~ 7.5 mi away
Golf Courses ~ <5 mi away
Walt Disney World® Theme Parks ~ Approx 15 mi away

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A Resort Designed With Your Needs in Mind

Whether you’re celebrating, working, or just good ol’ bonding, allow us to make your group getaway as comfortable, enjoyable, and convenient as possible—thanks to our unbeatable villa features and location.

Sports Retreats

Just minutes from Camping World, Amway Center, the Disney Sports Complex, and top golf courses, bask in the comfort of our private villas with en suite bedrooms and theaters—perfect for catching the game with your crew.

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Corporate Retreats

Enjoy flexible indoor and outdoor social space and endless in-house entertainment with your team—just a couple of minutes from Orange County Convention Center. Plus, inquire about our newest corporate event space offering at Dezerland!

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Leisure Getaways

Whether you’re throwing a family reunion, celebration, or hosting a wedding party, our luxe, spacious, amenitized villas are the perfect backdrop for good times and relaxation—and they’re super close to top party venues and attractions.

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Group & Event Accommodations